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Originally posted by INAPHO
Now at least I know , where the comment is coming from. I was expecting it already, because he can be the only one
Of course I remember this guy, because he was calling approx. 6 hours to the states (USA) from our apartment !!!
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Since when is it any of your business who and how long i make phone calls to?
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We have a price list and of course it is double so expensive than MATAV normal costs. Therefore a have 15 ISDN Lines, a digital switch board, an own computer system to get the call listed upon request of the guest and at any time. I have to pay the software program for the billing and the switching board every months . Monthly maintenance to the system as well . If I have guests who are using telefon or not I have to pay the costs every month! Compared to other hotels I have still reasonable telefon charges. [/B]
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Blah blah blah
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In the last 10 years I never had a guest who was so unprofessional in this matter. [/B]
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When you attempt to rip me off and i catch you, thats when i become unprofessional.
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After discussion I have given him the same rates than the local telefon company, because It was to stupid to me to discuss with him, specially he was not in"clear" pysical condition. [/B]
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No, when i informed you that i called the phone company and found out that you tripled the bill on me and that you were about to have your ASS thrown over that balcony, thats when you decided to give me the same rates.
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Now I feel very sorry, that I was so fair to him to reduce the price. I do not like conflicts, but if I see the discussion now , I should have go into and at least to get the full telefon bill.[/B]
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