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I have a couple dial up accounts with them. The service itself isnt all that bad but yea when you need support its a joke.
I called about a problem not long ago and the tech was swearing and talking in ebonics to me. He couldn't get his computer to work right. It was some funny shit.
Glad I dont have to deal with them much. The company that provides my high speed is much more professional.
cheers
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