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Old 01-06-2004, 11:17 AM  
Zayne E.
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Join Date: Apr 2002
Posts: 1,383
Quote:
Originally posted by loverboy


Isnt it Dell cancelled their Indian Tech Support coz some US customers complained that their India Based Tech Support rep. are difficult to communicate with because of thick accents and scripted responses?

http://www.cnn.com/2003/TECH/biztech...ll.centers.ap/
Yes...for Dell corporate owners. The article went on to say:

"Calls from some home PC owners will continue to be handled by the technical support center in Bangalore, India, and Weisblatt said Dell has no plans to scale back the operation there."

Thanks for the link
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