I have had a Dell since May and I loved it...at first.
One day the keyboard took a shit...they had a new one on my doorstep the next morning...still a minor inconvenience. Then the biggie...a couple weeks ago my hard drive completely failed...lost most of everything I did the second half of the year.
They had a new HD installed within days but now I need to have many gigs of data recovered off the failed drive. Dell had some clown contact me with an estimate for recovering the psd's...$2,500 - $2,800...told them to pound sand up their collective asses.
Funny part was the follow up phone call I got from Dell's customer satisfaction department. They followed up on some of the tech support calls I made. I am greeted on the phone with a horrendous accent...which highlights all the support calls. They asked how they could improve their tech support and I told them the thick accents made the calls last twice as long as I would have liked since I had to keep asking, "huh? What was that?". He just said he'd make a note of that.
