When asked what sets NationalNet apart from the other successful web hosts in the adult space, Morgan told XBiz that his focus has always been on customer support as the defining quality of a good web host.
"There are very few people who truly own and operate their own data center like we do and who staff it 24/7," Morgan said. "It is my internal policy that if that phone rings more than three times and nobody picks it up, then I'm going to. We are fanatical about customer service. In my opinion, if that phone is ringing, then there is somebody out there who needs you."
It's all about customer service.
NatNet Rocks
