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Apart from what the other two said PL - you should also realise that even in today's world of modern communications things still get severly stuffed up between the US and Australia.
Advertiser's query was quite justified and got some suitable responses from other foreign webmasters.
After reading your post Advertiser Marie and I were talking to our CBA branch up here and they had some major computer problems over the Christmas break and it appears other branches might have had similar hassles - hence the delay in your wire.
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Left intentionally blank ... just like my brain
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