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I used to work for an Internet company that made it necessary to be on-line no matter what. We had 2 dial-up accounts, DSL, cable and in one instance we actually had to get on WebTV to connect when all else failed.
Ok, we never bought the WebTV, it was provided to us by the company we worked for to test their pages etc. to make sure they worked with it.
Right now we just have cable, and they put us through 6 months of hell because we constantly lost our connection. They kept blaming it on us and refused to do anything about it. We kept telling them it was the cablemodem that was messed up. It wasn't until I contacted the local cable (not their 800 help line) that we actually got help. They agreed to replace the modem and we haven't had a problem with it again. (except for when the power goes out, it takes cable 5 hours after the power is back on to actually work).
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