|
Well captain did hit on some good points but they didn't invalidate mine. I already told him that his connection sucked and that no matter where he tracerouted it sucked. I also told him to try a traceroute from a good shell account.
As for customer service? I get live tech support via their chat windows, ICQ (9 techs), email (they actually answer them) and lastly, through the trouble ticket service. I have never had a problem contacting webairs techs... Ohh almost forgot, I can call them too... They have always fixed my problems in record time and even made 2 changes to their control panel system that I recommended within a day of the recommendations. They kick ass!
|