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Old 12-04-2003, 03:01 AM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
do ccbill/ibill/epoch etc offer "same fee for life" recurring billing?

I was a bit surprised to find out that if you change your rebill config with Verotel, it also changes the rebill prices for *existing* customers. I was doing a weekly special that dropped the price slightly, but now existing members are rebilling at that price. It's lucky I went down rather than up, some of my existing members would have been pretty pissed off if they were suddenly charged more.

With PSW the rebill amount was attached to the account, so regardless of whether I changed pricing they were always billed the same amount each month until they cancelled. This is how I expected it would work with Verotel...

Is Verotel the norm or the exception?
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