GoFuckYourself.com - Adult Webmaster Forum - View Single Post - FastAdultTraffic and Ozzymosis1 pulling you out!

Ozzymosis1 · 11-24-2003, 08:30 PM

I?m surprised to see these comments about people being unhappy with purchases they?ve made, and happy to see many happy customers posting.

It?s possible that we?ve made a mistake somewhere and it?s also possible that the user made a mistake somewhere.

We?re not going to sit here like Norm Bentley and say that it?s impossible for us to be mistaken or in the wrong, and threaten to sue people who make incorrect and slanderous statements. Even though they are wrong, incorrect, and baseless, we?re not going to threaten our customers just because thy are mistaken.

What we do know is that we haven?t done anything deceitful or scam like in anyway. People buy traffic and aren?t happy with the performance, and instead of coming to us to work through it, they immediately call us scammers and demand their money back. Sorry, we don?t give in to Acacia-like extortion just because some user didn?t know what he was doing and is not willing to take the time to contact us and try to solve the problom.

We?ve had a number of occasions when people have complained about counter statistics and when they fix their counters, or move to something other than foxcounter, find that they are receiving the traffic they paid for, and these customers apologize for their mistakes.

Bottom line is that we?ve been accused of being scammers when we just aren?t, and I don?t know how to convince anyone we aren?t except to point to all of our happy and repeat customers, including a number of high profile traffic brokers who post on this board.

With regards to several statements made in the posts above, they?re just plain wrong. The customer that purchased the banner traffic that ?com? talks about was actually referred to us by ?Konduct?. I don?t recall ever talking with anyone named ?com?. We did say the password isn?t available to us because it?s encrypted in the database. We said we could set the password to a new one or the user could request it via the password retrieval system. This client ordered 5k clicked hits and received 1900 in 1.5 days. Yes, I don?t see what?s wrong with that. Assuming that the remaining 3100 are to be delivered still The ticket about which user ?com? talks about had like 5 back and forths on Sunday afternoon. Our tech support asked him for logs, they never got the logs to review. I just checked the ticket and he wants to send us all the logs instead of the referrer logs for which our tech support guy asked. This is fine, send the logs and our tech support will take the time to go through all of them.

The frustration is that we publish our terms of service and require users to agree to them in advance. One of the primary agreements is that the user agrees to use our traffic counters. We?ve had too many issues with users screwing up their log analysis programs, assuming they?re buying unique hits instead of raw hits, or assuming that their out-sourced overloaded counter service provider is accurate to spend 10 hours explaining how web servers work to every person who runs into problems or unreasonable expectations.

We have and will continue to support all of our customers and deal with any issues that arise, including any discrepancies between our counters and theirs.

In this situation, we?ve got a user ?com? using Acacia like tactics to say that we?re scamming, when we?re just not, and it?s pretty hard, and logically impossible to prove a negative. So take things as you wish, but we?re not scamming anyone, we?re providing quality traffic at a quality price, and plan to be around for a long time.

11-24-2003, 08:30 PM
Ozzymosis1 Confirmed User Join Date: Sep 2003 Location: United States Occupation: Traffic Broker Company: Fast Adult Traffic URL: FastAdultTraffic.com ICQ: 233907523 Posts: 2,094	I?m surprised to see these comments about people being unhappy with purchases they?ve made, and happy to see many happy customers posting. It?s possible that we?ve made a mistake somewhere and it?s also possible that the user made a mistake somewhere. We?re not going to sit here like Norm Bentley and say that it?s impossible for us to be mistaken or in the wrong, and threaten to sue people who make incorrect and slanderous statements. Even though they are wrong, incorrect, and baseless, we?re not going to threaten our customers just because thy are mistaken. What we do know is that we haven?t done anything deceitful or scam like in anyway. People buy traffic and aren?t happy with the performance, and instead of coming to us to work through it, they immediately call us scammers and demand their money back. Sorry, we don?t give in to Acacia-like extortion just because some user didn?t know what he was doing and is not willing to take the time to contact us and try to solve the problom. We?ve had a number of occasions when people have complained about counter statistics and when they fix their counters, or move to something other than foxcounter, find that they are receiving the traffic they paid for, and these customers apologize for their mistakes. Bottom line is that we?ve been accused of being scammers when we just aren?t, and I don?t know how to convince anyone we aren?t except to point to all of our happy and repeat customers, including a number of high profile traffic brokers who post on this board. With regards to several statements made in the posts above, they?re just plain wrong. The customer that purchased the banner traffic that ?com? talks about was actually referred to us by ?Konduct?. I don?t recall ever talking with anyone named ?com?. We did say the password isn?t available to us because it?s encrypted in the database. We said we could set the password to a new one or the user could request it via the password retrieval system. This client ordered 5k clicked hits and received 1900 in 1.5 days. Yes, I don?t see what?s wrong with that. Assuming that the remaining 3100 are to be delivered still The ticket about which user ?com? talks about had like 5 back and forths on Sunday afternoon. Our tech support asked him for logs, they never got the logs to review. I just checked the ticket and he wants to send us all the logs instead of the referrer logs for which our tech support guy asked. This is fine, send the logs and our tech support will take the time to go through all of them. The frustration is that we publish our terms of service and require users to agree to them in advance. One of the primary agreements is that the user agrees to use our traffic counters. We?ve had too many issues with users screwing up their log analysis programs, assuming they?re buying unique hits instead of raw hits, or assuming that their out-sourced overloaded counter service provider is accurate to spend 10 hours explaining how web servers work to every person who runs into problems or unreasonable expectations. We have and will continue to support all of our customers and deal with any issues that arise, including any discrepancies between our counters and theirs. In this situation, we?ve got a user ?com? using Acacia like tactics to say that we?re scamming, when we?re just not, and it?s pretty hard, and logically impossible to prove a negative. So take things as you wish, but we?re not scamming anyone, we?re providing quality traffic at a quality price, and plan to be around for a long time. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.