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SENSEX · 11-24-2003, 07:35 PM

One of my users just sent me this:

I would like to cancel my subscription and get a full refund. I was unaware that I would be billed for the entire amount all at once and not in monthly payments. Also I found the site to not be what I thought it would be. I did not enjoy it at all.
Thanks, -------

I know its a blatent attempt to get a refund, and if I dont it will just result in a chargeback anyways.
But this is pure bullshit.
1-he was unaware he would be billed the full amount right away??? Im not leasing cars here for fuck sakes.
2-I guess when the signup form said "you will be billed $8.95 U.S. for a 7 day trial" meant what????
3-what did you think it the site would be? The 6 page tour was not a hint?
This sounds like a classic scheme from one of those tutorial websites on how to get free memberships.

How should I reply to this??? I know how I would like to reply!

11-24-2003, 07:35 PM
SENSEX Confirmed User Industry Role: Join Date: Jan 2003 Location: Someplace Special Posts: 1,159	member wants a refund One of my users just sent me this: I would like to cancel my subscription and get a full refund. I was unaware that I would be billed for the entire amount all at once and not in monthly payments. Also I found the site to not be what I thought it would be. I did not enjoy it at all. Thanks, ------- I know its a blatent attempt to get a refund, and if I dont it will just result in a chargeback anyways. But this is pure bullshit. 1-he was unaware he would be billed the full amount right away??? Im not leasing cars here for fuck sakes. 2-I guess when the signup form said "you will be billed $8.95 U.S. for a 7 day trial" meant what???? 3-what did you think it the site would be? The 6 page tour was not a hint? This sounds like a classic scheme from one of those tutorial websites on how to get free memberships. How should I reply to this??? I know how I would like to reply!