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Yep. I have a $300 bill for services I don't even have. Such as dialup internet and long distance service.
Not to mention move fees, DSL install fees and more.
It's amazing. We've escalated to the Excecutive Resolution Team who have yet to call us back. The reps on the phones have NO idea what is going on.
When I told the rep the first time my ADSL was not working he ran me through some bullshit mickey mouse tests which I already did.
He then proceed to tell me my ADSL was not working. I laughed and said "No shit, you dumb bastard." and hung up. I have NO patience for these $8 an hour morons who are INCAPABLE of doing a simple job.
No one in that company has the ability to do anything. It needs to be shut down or deregulated.
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