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Old 11-23-2003, 03:19 AM  
adonis
Confirmed User
 
Join Date: Oct 2002
Posts: 231
Yet another important Ibill error...

Use CMI's "Last refunds and chargebacks" report, your report will be emailed in a few minutes.

Report has two categories :
1) Against Sales Paid in Earlier Statements
2) Against Sales Not Yet Paid

Tens of refunds and CB's occurred in the last 12 months are listed in "Against Sales Not Yet Paid", and the report says "the amount of your next Statement will be reduced to compensate"... I know they deducted all these (except this month's) refunds and CB's from our account.

I have a feeling that Ibill might deduct these for a second time.
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