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I use 4 registrars. DirectNIC and GoDaddy are both top companies.
I've had minor errors occur with both companies. In all cases the errors were corrected promptly and professionally without a hassle.
GoDaddy will assign you your own account Rep if you are a major domain buyer. I like that feature a lot. The account Rep can give you even better discounts then they advertise on their site and will handle any problems you have, if any.
I like DirectNIC also, however their prices are twice what I pay now and since I've got my own Rep at GoDaddy and have done a lot of business with them, I'm not concerned about the horror story situations like everyone is touting.
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