I had a billing error with godaddy charged me twice 8.95 for one domain.
I call them next day after charge hits my bank and they go - ah yeah you've been issued refund so don't worry about it.
call them following week on wednesday the guy - goes no refunds have been issued i have no idea what you're talking about. at the same time he sees on the computer who i've talked to previously and goes over to him and ask him about it. comes back and says again there are no records of any refunds issued, we need to take a look at your bank statement. so i wait for it to arrive in the mail, since they won't accept my online bank statement. i call them up and they say this time - it's a bank error not us.
by the time i was done with these stupid fucks i've almost raked in $8.95 in phone calls since they're so cheap and don't have an #800
i finally called my bank and they issued me credit pending investigation
oh and when i told them if this isn't resolved i'll complain to VISA they threatened me to take away the domain name
