this is actually slightly amusing:
my acct is on limited access & they want me to fax a copy of my recent bank statement showing address, etc. well, i dont have it, so i called em:
me: my acct is on limited access & i dont have the documents you guys want in order to restore my account
paypal: fax copy of bank statement for xxxxx bank acct
me: i just said i dont have that bank acct anymore
paypal: fax old statements
me: (sends fax)
*waits*
paypal: this bank acct is no longer valid
me: no shit
paypal: you need to verify your accts
me: how
paypal: fax copy of bank statement for xxxxx bank acct
me: i just did
paypal: we need recent statements with your current address
me: i closed that bank acct months ago & moved
paypal: well we need a current statement
me: i closed that bank acct months ago & moved
paypal: you have to confirm your identity
me: i can fax you my drivers license
paypal: we need a bank statement
me: bank statements are more legit than driver license?
paypal: that's what it says we need in order to take you off limited access
me: but i already faxed them and you said they arent good enough
paypal: right, we need recent statements with your current address
me: are you retarded?
paypal: excuse me?
me: (long explanation of what we just talked about)
paypal: send an email to
[email protected] with that info and they will tell you what to do
me: ok thanks
*sends email*
*waits*
i get a form letter back from paypal telling me to fax in the bank statement that ive already faxed, and had ruled unacceptable.
so i call again, nice lady this time. sounded hot.
me: yeah i just... (long explanation)
paypal: just fax the old ones again with a cover note explaining and someone will get back to you
me: i already faxed them
paypal: do it again and put this case #xxxxxxxxxxxx
me: ok should i include my drivers license
paypal: not if the system isnt asking for it
me: ok but isnt that id
paypal: not if the system isnt asking for it
me: ok ill fax it over. can i use my debit card?
paypal: your debit card is invalid
me: since when
paypal: we send you a new one and it came back
me: yeah i moved and your system wont let me update my mailing address, because it doesnt match the credit card thats on file, because the credit card on file is a debit card for the bank account i dont have anymore, which you are asking me to send a current statement of...
paypal: you'll hear back within 24 hours of sending the fax
me: ok
*sigh*
its only amusing because i dont care & theres like $3 in that account. but its still fun to toy with them.
guess ill take a look at epassporte now
