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Centurion · 10-20-2003, 08:27 PM

Good Post LisaSkirts!

You are ever so right in that you dare never say anything negative on their forum board or you get ZAPPED immediately, losing your access there.

You are not the only one to be put through the ringer. I know of others first hand. I myself have posted my thoughts on ProBilling many times on here already. No need to go through them again.

But customer service is NOT one of their fortes. Thor tries to do a good job, but call them up on the phone and you usually get some kid that is CLUELESS to what you are talking about. And unless you are in good graces with Colin & gang, don't expect a quick reply to your emails.

Let's see..it's October 20th..and I'm STILL waiting for a reply to several emails sent back in July to Colin that were NEVER answered. It's not like he could miss just one..as there were 4 or 5 about the same thing over a ten day period.

Do yourself a favor..stay away from them. Go with someone that has THE trackrecord to back up their claims like CCBill!

10-20-2003, 08:27 PM
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	Good Post LisaSkirts! You are ever so right in that you dare never say anything negative on their forum board or you get ZAPPED immediately, losing your access there. You are not the only one to be put through the ringer. I know of others first hand. I myself have posted my thoughts on ProBilling many times on here already. No need to go through them again. But customer service is NOT one of their fortes. Thor tries to do a good job, but call them up on the phone and you usually get some kid that is CLUELESS to what you are talking about. And unless you are in good graces with Colin & gang, don't expect a quick reply to your emails. Let's see..it's October 20th..and I'm STILL waiting for a reply to several emails sent back in July to Colin that were NEVER answered. It's not like he could miss just one..as there were 4 or 5 about the same thing over a ten day period. Do yourself a favor..stay away from them. Go with someone that has THE trackrecord to back up their claims like CCBill!