I'm hoping someone here may have a suggestion for a problem I've been having with our movies. I've had a couple of members tell me that they get the following error message when they attempt to view our movies:
"the source filter for this file could not be loaded".
I've actually gotten the message on an intermittent basis myself (very rarely though).
I encode all our movies as wmv's at 346Kbps using Pinnacle Studio 8. Here's a sample clip:
SAMPLE CLIP
For playback, I'm on a DSL connection, running XP home, and WMP 9. Some of my members that have gotten this message also say that they get it using WMP 9.
Does anyone have any idea what causes this or how to resolve it? Any suggestions would be greatly appreciated.
Thanks, Jake