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Most support anymore goes overseas.......Its much cheaper than having to pay american workers.
Once the consumers stop buying the products since there is liitle if any support and the sales drop into the shitter for the suppliers maybe someone out there will realize this.
Tech support is the most vital function that a company has. These are the people that deal with the customers that HAVE ALREADY SPENT MONEY and probably will spend more money with you.
Why these providers let it go into the shitter is beyond me.
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