Quote:
Originally posted by Adult Site Traffic
I would be the first to jump on your wagon James, did you guys get the timeout issue fixed with your CC processing servers that's been in my pocket deeply for 45 days?
Is the check processing running on the same servers?
I am actually looking for alternate processing right now. Both mainstream and adult.
If the checks are running across the same timing out on clients servers that the cards are running on, I'm still looking.
All of you screaming about how great paysystems is, you're not listening to your clients or talking to your reps, because even their tech department doesn't know what the problems are, or how to fix them.
If they do get/have them fixed, I'm all for it 
AST
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AST
You are the second individual to bring up server timeouts. I have kind of put myself in a vulnerable position here on GFY but I expected that. My intention is not just to gain huge volume quickly but to establish a relationship with all you merchants so that my word is trusted and I can maintain a large portfolio of satisfied merchants. For now, I am a sitting duck...when a concern is brought forward here, that concern is usually legitimate. If there is a legitimate concern with the product that I am selling, then that is a legitimate concern for me, also, because it will lower my sales...my commissions...my paychecks... So, I am trying to iron out the kinks and I promise, I am going to bat for you guys whenever I can.
Now, as to the timing out issue, I have spoken to my sales manager and it is something he is unaware of. How long has it been going on? What are the approx. number of transactions that time out per day? per week? Are the transactions being processed and the message timing out, or are the transactions not being processed? If you could fill me in on this stuff, it will help us find a solution. If any other of our merchants are experiencing similar difficulties, please let me know the details also...thanks.
As for the check processing, it is actually taking place on completely unique servers from the CC processing.
Cheers.
James