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Old 10-09-2003, 11:01 AM  
basschick
Confirmed User
 
Join Date: Jan 2001
Location: el lay, ca usa
Posts: 2,540
epoch has nice support :)

so many people on boards complain, so i wanted to do the opposite. we just had compliance (thanks, sam!) from epoch look over and approve our new site. they were fast and they're always nice.

usually it takes me under ten minutes to receive an email back from support, and our rep, isabel, is not only always nice, but she always knows who to ask when she doesn't know something.

i have rarely been treated so well by a company, and i really appreciate it. it makes everything just a little easier.
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