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Originally posted by AdultMovies.bz
And once again you are concentrating on the conversion poing... What about delivering multiple hits from the same IP, I don't see you addrssing that anywhere?
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The email was sent from us to you on Sat 9/20/2003 7:04 AM. We can re-forward you the email or deliver to an alternate email as proof that we sent it. There could be an email problem somewhere but I presented this to you to show you that we made an attempt to contact you via email.
Our traffic support department told you that we'll look into the duplicate IP issue. We have to investigate this before we can offer answers to this issue. Our chief software engineer will look into this personally and he'll have an answer on Monday. I don't know if we sent you the same visitor 2x or if our database query is returning the incorrect IP so it appears as though it was sent 2x. In addition, I don't know if this happened 1x or if it's occured more than 1x. We won't know anything until Monday. Nevertheless, it will be resolved on Monday. I haven't heard this bug report surface from any of our other customers and since it occured just once, it can wait until Monday.
With respect to violating our terms, when we are attacked in the public for no logical reason, we present the adequate electronic information to the public to attest to the facts of the situation.
Since you brought this matter public, you made it public. You could have tried to contact us again and/or phone us. You made accusations in the public arena so we had to show documents in the public arena to address your claims.
You were told that you will receive a 100% refund on Monday since our office is closed on the weekend. I'm still not sure why you are continuing with this thread.
Let's close this thread, shall we? Our accountant will refund you first thing Monday morning as our "30 day money back guarantee" states.
Have a fun and profitable weekend Stan.