Quote:
Originally posted by PerfectionGirls
Hey.. its not a specific program... it seems to be acrossed the board. We have about 25 ccbill sponsors as well as our own paysites. We are getting about 50% of our confirmation emails coming back as declines. I times past we might get one or two declines a week. The funny thing is... I can get 30 decline emails a day and when I check the "Decline" stats in the ccbill admin it shows just a couple.
Its not due to our chargeback ratio.. ours is well under the 1% The trend has been that a good week or day is followed be a slower day. Once our sales reach a certain mark above our daily avarage the next week or day is folllowed by a day that balances our avarage back out. Its a trend that we have followed now for about three months and it seems to be holding true. There has been growth, but not at the rate our traffic and sites have increased.
We are on the phone all day, everyday with webmasters. The people in this thread are not the only one experiencing this intense scrubbing. We understand why you have to do it of course.... but its got to the point where it is very noticable.
We understand that you might need some checks and balances, but I also think it is important that you let your webmasters in on them. Help us understand.
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Jeff, icq me with an example. I can run reports on all sorts of things
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