mopek1

I used to be able to but not anymore. The atms allow me to go through the entire process and then cancel the transaction at the last minute.

Paxum support told me to only use machines that have the UnionPay logo. None of the ATMs I have used in the past (here or abroad) have any logo of any kind, and I have been using them for years. I told them that, but they keep replying with the same advice, to use machines with UnionPay logos.

I checked AI, got this:

"The reason your Paxum card suddenly stopped working at major institutions like RBC is due to a quiet, systemic backend shift in how Canadian banks route international UnionPay transactions, rather than a problem with the physical ATMs themselves. Most Canadian ATMs do not display international network logos on the outside of the machine; instead, they only display the Interac logo. Major Canadian banks have quietly updated their terminal software to prioritize domestic Interac chip protocols, which has inadvertently caused international UnionPay prepaid cards (like Paxum) to time out or decline during the handshake process."

But AI can be wrong. Just looking to see if anyone else in Canada has experienced this problem