This is new to me... it's the first time they've asked for this kind of information.
Has anyone else gone through this?
I edited the names, but it was a payment I received from Stripchat and a payment I sent to Mojohost.
Quote:
Dear X,
We’re currently conducting a routine review of certain customer accounts to ensure that the information we hold remains accurate and current. This is part of our standard process and supports our ongoing efforts to maintain a secure environment for all account holders.
To complete this review, we kindly ask that you provide the following information:
a) Supporting documents for the source of the last deposit on your account of $ X from X on XX/XX/XXXX
b) The purpose of the transfers of $ X made on XX-XX-XXXX and the business relationship with: - XXX
We would appreciate receiving the requested details within two business days to avoid unnecessary service delays. If you have any questions about what’s required or need assistance uploading documents, please don’t hesitate to reach out.
Thank you for your cooperation.
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