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Dear Affiliate Partners,
We recently discovered a technical issue in our system that affected how affiliate messages and notifications were registered.
Unfortunately, some communications sent since 2023 were not properly assigned to the correct accounts. As a result, certain messages went unread.
We sincerely apologize for this oversight and any inconvenience it may have caused. Please know that we are now actively reviewing the backlog of messages, responding to each one, and ensuring that every affiliate is fully supported.
Your partnership is extremely important to us, and we are committed to making sure nothing like this happens again. Our team has already implemented safeguards to prevent this issue in the future.
If you sent a message since 2023 that requires urgent attention, please feel free to reply to this email so we can prioritize your request.
Thank you for your understanding, patience, and continued partnership.
Best regards,
James Robinson
Spizcash.com
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