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Not long before Gary Jackson abruptly departed CCBill, he complained to me that I didn't appreciate CCBill enough. I told him that I am very strong proponent of CCBill, and that I even offered him a suggestion of how to be improve customer service and relations, and cut down on the negative feedback. I suggested that instead of having a standing rule that they pay on Mondays, then 10 times a year put out a panic email that the upcoming Monday is a bank holiday and they will be paying on Tuesday, I suggested that they have a standing rule that they pay on Tuesday, then 40 times a year they pay on Monday and the customers will be ecstatic that they got paid a day early!
But then he left them. I was surprised to learn that he went with PayPal. PayPal serves a strong purpose, but their fees are high and they don't have a easy favorable view to "adult". The big motivating factor why I went with CCBill in 2009, was when I woke up one day having sold a few hundred dollars in digital download e-Books which PayPal got upset about. I think it still is possible, but I haven't taken the time to ride that roller coaster ride again. In the many years since 1999 I've had PayPal accounts come go for the same illogical reason or reasons that I had eBay accounts that came and went. Thus I'm real happy with CCBill.
On the other hand, in 2015 I got a email one day from PayPal that they wanted me to convert my PayPal account to a "business" account. At that point in time, I had not used the account for years and I kind of hinted why I should even bother? They said just do it, it's free. I did and I've had that account in that status for 10 years now. I send and receive funds and I buy things fairly often every week.
Updating to the "business" account actually was their way of implementing KYC. Extremely painless and has now lasted for 10 years. The account has merchant ability, but I have not used it because there are so many other platforms, including Amazon that do all that for me.
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