Originally Posted by gregdumas

They changed how they associate a user with the originating affiliate recently. Since they did that, any link or white label that doesn't use the "new" way, doesn't have any recurring revenue from the past.

For example, if you had a user who started buying from Chaturbate in 2023 and the user then returned to Chaturbate.com, you would still get credit for that user. The new system is different. If that user doesn't use your link or white label after already purchasing from Chaturbate, you won't receive any commissions from that user anymore.

To further example, if you sent traffic from sexygirls.com then the user purchases from Chaturbate.com then all communication is from Chaturbate.com and the user forgets that he ever went to sexygirls.com. The prior system counted those sales so it wasn't a problem. Their new system does not.

I lost 84% of my revenue because I had links and white labels from 2014 so the recurring revenue was large and consistent. They basically chose to keep all my recurring revenue from a revenue share program. That's the opposite of how a revenue share program is supposed to work.

I have contacted them many times at the highest levels and no replies.