Quote:
Originally Posted by Brad Mitchell
There’s no fight at my company. We have a mature DMCA policy active in the United States and Europe. If a notice is received to [email protected] or to our EU designated address, a support ticket will be opened in your account with a copy of that notice asking for removal. The consequence if a client is non-responsive is that the content will be disabled in a timely manner, not disabling of the customers web site or their MojoHost account.
Some companies which send DMCA notices send them to the web site owner directly, some send them like cannon fire to every email address they can find for the web host, which is rather stupid. Most read our policy and submit requests to our registered DMCA notification address with the copyright office. When we receive a properly formatted notice we have a responsibility to next report to our customer for removal, otherwise we have subsequent liability if this is ultimately not resolved in a timely manner.
Our customers are completely safe operating within our policies, all of which can be found on our websites. It’s not a black eye to receive a notice, the policies and procedures we have protect copyright owners, our clients, and MojoHost. If you have any questions please feel free to reach out to me directly or through our support ticket system.
Sincerely,
Brad Mitchell |
I like that you are not afraid to answer here, because here users can destroy you if you lie.
Our experience with mojo started really well, maybe it's just a coincidence that google has just started to crawl, index and send users back to our sites, but it coincided with the migration to mojo.
If as you say dmca will not cause problems the collaboration will last a long time, but dmca are really the only reason why we have changed several servers in the last years, they have become a problem for us as serious as stupid.
When we receive a dmca we not only delete the page that is requested, but we also delete any other content linked to that person and the keywords related to them, we also insert name, username and keywords, in our content filter, which never allows them to publish on any of our websites again.
And you really have no idea how many times they contact us to tell us something like "no, I wanted you to delete only that photo because I didn't like how the sun hit my butt, you have to keep everything else".
We also receive dmca from "...fans" services with a lot of links that aren't even related to each other, and then we receive complaints from models for the removal of their content from our site without their knowledge (we have decided not to take cumulative dmca into consideration, we tell them to have the individual models contact us directly).
We also have received dmca from models of affiliate programs we are affiliated with.
We also get dmcas for searches, they search for their name on our sites, our sites say "sorry we couldn't find any content", and they send us dmcas to remove the search url. We tell them we removed it, they say "no, it's still there", and we want to scream at them "stop searching for it, you moron".
So given the idiotic turn that dmcas have now taken, being threatened and punished by our server for something so silly and idiotic becomes really unpleasant and unacceptable.
We consider dmca so stupid that we have already introduced a "claim your content" button on our sites, and we are working to make the deletion procedure automatic, with double check via email and immediate deletion, so at least the person requesting a dmca will take care of the effort instead of bothering us.
One of the steps we took to avoid dmca problems was to move to offshore servers, outside the United States dmca has no value, one thing we don't understand is why having taken a mojo server in Amsterdam we still received a dmca with a threat of 72 hours... ??? (if you hadn't had the servers in Amsterdam we would never have migrated to mojo)