There’s no fight at my company. We have a mature DMCA policy active in the United States and Europe. If a notice is received to
[email protected] or to our EU designated address, a support ticket will be opened in your account with a copy of that notice asking for removal. The consequence if a client is non-responsive is that the content will be disabled in a timely manner, not disabling of the customers web site or their MojoHost account.
Some companies which send DMCA notices send them to the web site owner directly, some send them like cannon fire to every email address they can find for the web host, which is rather stupid. Most read our policy and submit requests to our registered DMCA notification address with the copyright office. When we receive a properly formatted notice we have a responsibility to next report to our customer for removal, otherwise we have subsequent liability if this is ultimately not resolved in a timely manner.
Our customers are completely safe operating within our policies, all of which can be found on our websites. It’s not a black eye to receive a notice, the policies and procedures we have protect copyright owners, our clients, and MojoHost. If you have any questions please feel free to reach out to me directly or through our support ticket system.
Sincerely,
Brad Mitchell