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no one cares??
"Mastercard will consider a credit as a chargeback if Mastercard believes, in its sole discretion, that the member generated the credit to avoid applicability of the new rules, such as for any of the following situations:
?As substitutes for chargebacks
?When merchants fail to control backroom operation processes
?When credits are equal to or greater than chargeback rates
?By way of a check to resolve fraud or customer service issues."
So if you try to resolve a customer service problem by just crediting the customer Mastercard could fine you.
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