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Hello,
We didn't change our terms, or how our programs work. The new stats uses a different click tracking logic, but that has no effect on your sales whatsoever. And the old stats is still available for now, which works the same way as before the new stats was released. Please contact us at webmaster (@) awempire (dot) com, and we will look into your question.
For the record, briefly: basic REVS brings you a commission as long as the Member has your cookies in their browser (14 days, but the cookies are renewable). After the 14 days pass, you or another Webmaster has the option to bind the user again for 14 days with cookies, and so on.
If the user was new to our system at the time of the first purchase and Lifetime+ is enabled in your account, then the Member is bound to you for lifetime, and you get a commission on subsequent sales of that account on the site you were promoting, regardless of the cookies in their browser.
Conditions apply of course, for example if the user was bound to another Webmaster via Lifetime+ before, or with PPS, then you get no commission.
On your Whitelabel you also get lifetime commissions, unless the user was bound to a Webmaster via PPS before.
Thanks!
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