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MojoHost still hasn't addressed the fact that the person they hired wasn't smart enough to see the TICKET # that is clearly visible in the URL we sent.
"https://cs.mojohost.com/viewticket.php?tid=595884&c=D23DG5zV" (let's see how smart you have to be to figure out that "tid" is the ticket ID. I'll wait...)
This might seem trivial to people, but actually, it's not. The wasted extra back-and-forth message probably added 30 minutes to the whole process because the guy couldn't use his brain for 5 seconds.
This is the kind of expert IT people they are hiring apparently.
Some of you might think this all is a joke. But it's serious. Sales and money are on the line. And for a company that's handling so much business in this industry, it is imperative that people are aware of these issues. Criticism and resistance make things stronger. Or that is the goal anyway.
All they've demonstrated so far is that they don't give a fuck and will just blame you and others.
They don't understand that if images aren't displayed on a website for 4 hours, you will lose sales and customers. We had at least 25 customer emails complaining about it.
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