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Any clients who would like to have a constructive conversation are welcome to reach out to me directly for discussion, as indicated in the support ticket I opened on their account. I’m not going to be baited by the resident troll here, who is just trolling. His views and opinions are his alone and they’re not rooted in facts or experience. I likely have individual support technicians with higher pay than his. I wouldn’t be surprised if our monthly payroll exceeds his annual revenues. His opinions don’t translate at scale. There are no yacht parties here, operations are frugal and efficient as they have always been. My wife did make me a margarita once with dinner this week.
The price increase was 4% on the overall business and affects a smaller percentage of clients with managed servers who exceeded a certain discounting percentage and minimum sales price.
All clients know how to reach me directly for discussion, anytime.
Sincerely,
Brad Mitchell
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President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
71 industry awards for hosting and professional excellence since 1999
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