Quote:
Originally posted by Shoplifter
Rackshack is unbeatable pricewise and as it has been said so many times if you know what you are doing with Redhat you will have no problems.
Their support and abuse policies can be troubling tho. If you get DOS'd you will get unplugged. There will be no attempt to resolve the problem to preserve your service. And if you have a big popular site you will certainly have someone eventually take a crack at you.
I use them for low value services and put the mission critical elsewhere.
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Yeah, that is partly what I am worried about. Too many horror stories in their forum about servers being unplugged.
In their defence, a lot of those stories have another side to them, the webmaster turned out to be so lazy and complacent that they really brought it on themselves. And the one time I had an issue with a server way back (a spammer was sending cp through my server) their abuse department was remarkably understanding and gave me time to clean it.
Still, even with a bunch of dual xenons there I am just a number, you probably have to have 50 boxes to get really personal attention there.
On the other hand, 400 days of uptime and 12 minutes down, not bad at all.
