Quote:
Originally Posted by sarettah
did you read it? because at the point he found out he was going to have to pay for each individual video is when he decided to bail
he was led to the site with a certain expectation and ended up being presented with something totally different
if there is any lesson for marketing in there it is to be honest in what you promise
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Of course. The site should deliver what is promised. It's also possible that the membership only included X,Y and Z and that the clips he wanted cost extra, and that this was indicated, we don't really know. What I am saying is that the cancelation link should always be really easy to find.