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Old 09-04-2003, 02:54 PM  
Mike AI
Confirmed User
 
Join Date: Jan 2001
Location: Elysian Fields
Posts: 3,624
Well Monte, Manager of customer support could not log in, I guess he has to be approved on GFY... so he sent me what he was going to post. So read below:

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I just wanted to try to shed some light on the Expiration Date vs. Redemption Period topic. On 28-Dec-2002, ICANN instituted a new policy in order to standardize the time period a domain is held by a registrar after expiration. At present, the central registry for .com and .net domains has implemented this. Registries for the other TLDs are expected to do the same.

Once a domain expires, it goes into "Registrar Hold" status. This period runs from the date of expiration through 40 days after the expiration date. During this time, the domain will not resolve and may be renewed at the same price. The domain will then have to go back through the normal propogation time before it resolves again.

After the 40 day "Registrar Hold" period, the domain goes in a "Redemption Period". This period lasts for 30 days. During this time, the domain remains under the control of the registrar. The governing registrar can get the domain renewed during this period at a significantly higher rate by filling out a number of forms and submitting them to the central registry. Because of the higher rate charged to the individual registrars and the amount of micromanaging of the renewal process of the domain, a higher rate must be charged for this process.

At the end of the 30 day "Redemption Period", the domain goes into a "Pending Delete" status which can last up to five days. During this period the registrar has no control over the domain and is simply waiting for the central registry to make the domain available to the public.

So, to recap, if a domain goes into a Redemption Period status, there is a thirty day period for the domain owner to realize it, send in the payment, have the payment clear, then for the registrar to fill out the necessary forms to have it be reactivated before it goes to "Pending Delete" status. This is why we would much rather have people renew their domains before they expire, or at least before they get to "Redemption Period" status. This save everyone a great deal of time, effort, and money.

Hopefully this has addressed your concerns. Always feel free to contact us through our online Trouble Ticket System with any further questions you have regarding our practices or policies.

Sincerely,

Monte White
directNIC Support Manager
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