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Old 11-07-2019, 09:33 AM  
WP-Script
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I still don't get why Brian Mike takes some much of its personal time to try to destroy our reputation.

Months ago, he wasn't as rude as now when my colleague helped him solving every single issue he faced (with some of them that weren't linked to our products).

This said, I'll be honest, some critics that have been made recently by some customers are accurate and we do not turn a deaf ear to them.

We are aware that some of our products (I think about WPS Checker for example) definitely need an update, and I can assure you that these updates will be made.

Concerning support, we did the mistake to promise that we could give a premium support, answering every single ticket whereas it's literally impossible as the devs are only two. We suspended the tickets support for now in order to improve current wp-script themes/plugins and our new product.

And for those thinking that we abandon WP-Script, the answer is no, definitely not ! All the work we are doing on WPLiveCam now is helpful for what will come for WP-Script (we slightly improved our skills and methods).

Again, i'm open to feedback and critics (and we are not above reproaches) but don't spread false information or word like "scam" / saying that we write fake reviews whereas we definitely don't have time for this etc.. just in order to kill our reputation.
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