Quote:
Originally Posted by symtab
Hmm...did you sell using paypal directly? I'm asking this because, while i won all disputes when i sold using paypal directly, i never won a dispute for a sale that was made using avangate, i've always sent the exact transcripts, but they never won a dispute for me...
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Yes, every single time it was via paypal directly. Granted this isn't frequent, like 4-5 times total since I've been in business - but enough to see a definite pattern. *knock on wood* zero problems since we changed to our own card processor (dotpay, skrill and now just set stripe as primary). I think paypal has so many disputes because it's super easy - click of a button instead of having to phone and lie to a banker in person, paypal invariably sides with the buyer and there's absolutely no consequences so there's no harm trying.