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They said their capability to send outgoing wires in USD has been severely limited due to each wire having to go through some type of control. So regardless of when you paid them, it is not Paxum who sets the speed on those controls. Just take a big chill pill, sit down and you’ll be next in line in a week or two. The part the write ”We expect it to be processed in the shortest time possible” is of course only bogus, they know fairly well how long the delay will be, they just don’t care to calculate it for each and every wire but instead issue you a standard answer.
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