Quote:
Dear xxxxxx,
We're sorry that you are experiencing problems with your prepaid Trucash Mastercard. Your card was issued by WFCU Credit Union, and WFCU is responsible for the problems that you are experiencing. We suggest you follow the steps below to request your money back from Trucash Card:
Step 1: Follow this link and print letter. Fill out your bank details, sign the letter.
Step 2: Email your complaint to Mr. Eddie Francis at [email protected] and attach the signed letter from Step 1.
We believe this is the faster way for you to receive your funds back from Trucash Cards at this time.
Thank you
Paxum Team.
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does anyone know do i have to do it by hand ? or just fill in and save and send ?