Originally Posted by mopek1

Okay ... I just called and spoke to 2 different agents. 1 agent was just the regular kind who looks into accounts. I asked him about my transaction and refund, and he said I would have to speak with someone in the "disputes" department, BUT, a refund that was initially a payment from someone's paypal balance (like mine) would be instant in ALL cases. I wouldn't have to wait.

I thanked him.

Then I spoke to the disputes agent and he said that my refund is being processed via an E-CHECK ... he said that that means the seller or other party in the transaction didn't have enough funds in their account to cover the refund and so the funds are coming from the other party's bank.

So the confirmation that the refund is being processed via an E-CHECK means Statiztics is lying, that he did something with the funds before hitting the refund button.

Him hitting the refund button doesn't guarantee me a refund either. The money has to clear from his bank account or else the refund will be marked as "cancelled" and I get nothing.

So I now have proof of what I already knew.