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Old 08-21-2003, 05:38 PM  
Rand
Industry Vet
 
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Quote:
Originally posted by AaronM


I do not care if this combatibility issue is the responsibility of CCBill, us, or Epoch. I want it fixed so that everybody is happy. Tell me what needs to be done on our end, if anything, and we will do it.

What you are asking Epoch to do is to customize/modify a CGI script. We simply don't do that.

Manish is a great programmer. He understands the Epoch systems very well. I believe he has offered to do this for you on his own time, on the side, for a fee. That's it. He's not rude or uncooperative. English is not his native language so maybe it seems that way some times but he is not.

If you need something outside of the scope of what Epoch's programmers provide, you will probably need to pay someone to do it for you. We do not provide a custom script for integration with DRM.

We try to do whatever we can within reason to help our clients. We do the same for you. Obviously there has been a misunderstanding somewhere. I hope this clears it up. Call me tomorrow if you need to discuss.



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