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Old 05-16-2018, 11:30 AM  
RuthB
Let's Get Paxumized!
 
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Industry Role:
Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,233
Quote:
Originally Posted by Zeiss View Post
Seriously... Where is my replacement card? I only get emails that the so called replacement card will be sent to my address but I don't even see it in the cards list in my account weeks after that. Started a ticket. It was closed without an answer. Opened it again - no answer. Not able to reach Ruth. Please explain yourself, Paxum peoples...
I checked my email and couldn't find anything from the email shown in your sig. Please email me again and I'll look into it, but realistically we don't close accounts willy-nilly, there is usually a reason unless it was done in error.

Email me your account username and I'll check for you.
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