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Old 04-11-2018, 03:45 PM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,232
Quote:
Originally Posted by Jel View Post
transfer to external card: refused

EFT: refused

"The accounting department notified us that your EFT withdrawal request was rejected because the beneficiary address associated with your bank account isn't verified."

Address is already verified.

balance shows as if EFT was successful.
Hi Jel,

Can you please send me an email with the EFT refused screenshot so we can check on it?

[email protected]

Thanks,
Ruth
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