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I've only had good experiences. His team uses a ticket system where his techs respond fast even with non urgent inquiries. Sly himself will respond sometimes to let you know his team is on it.
Free ssl certs, free backups.
I've done many cash exchanges like Bitcoin, PayPal and paxum. You can trust him with your money and his server's track record.
He also does some custom configs that totally helped my needs being meet personally. I'm not paid to say this.
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