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Old 12-17-2017, 06:02 AM  
Brian mike
STAND OUR GROUND
 
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Join Date: Oct 2014
Location: Canada
Posts: 7,095
Quote:
Originally Posted by Gandolph View Post
Ok So I received a reply on their support forum today here it is copied exactly how they posted it.

"That's right. You insult us, you ask for a refund and you make us lose a phenomenal time. So wait for your refund on PayPal and let us work please."

Now the refund was requested within 7 days of purchase - actually one was requested within 10 minutes of purchase after we realized the embedder plugin will not work for us - The other refund request was within 7 days due too broke XBiz grabber plugin and terrible support.

Now I ask has anyone ever seen a good legit company with integrity and customer satisfaction in mind ever posted a reply to a customer like the one they sent me?

I'm telling you people STAY AWAY from WP-Script they are bad news!!!
Quote:
Originally Posted by WP-Script View Post
We're trying to help you, you're drooling over us. Now try to fix the problem on your own and let us work.
Kind of familiar ^^ this is the kind of support you get after buying Pro License.
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