Problem solved by ruth, on skype she told me:-
"We identified the problem, and unfortunately it does seem that the wire was issued to you in the wrong amount. We sincerely apologize for this error. We have sent the remaining amount via wire to your bank account.
We have also refunded the wire withdrawal fee due to this error. You should see that reflected inside your Paxum account.
We are investigating to determine exactly how this happened. In the many years we have been in business this is a first for us, and we truly apologize that you did not receive the full amount you requested in August. We hope you will continue to use our services for your payments moving forward."
Chris also did effort in this. Both chris and ruth are helpful, if you need anything get fixed in paxum. Contact them on skype or email.
Good luck guys.