Whoever is posting above, posting without even reading above post. Paxum knows what they did.
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I think they took commission ($69), that's why they show you $12,749 instead of $12,818
Check the SWIFT message to see the actual date when the wire was sent.
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I have checked it already, its october wire. Problem is with august wire. It arrived fine. I never mentioned that wire in ticket.
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Originally Posted by 3xmedia
they might also think you are trying to trick them as you are reporting this issue 2 months later.
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So, whoever for any reason do not report this kind of issues to them within 24 hours, they have premade perception that user is tricking them ?
and don't they have any of there record/accounting or anything to cross check ? Do you even read what you are saying? Simply asking them to cross check there record is tricking them ? Wtf?
I did not noticed this difference cause i do not check my account regularly since i get wire from multiple sites. I noticed this when i was doing my accounting and matching figures.
I emailed my bank today and they replied:
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Sir,
First remittance paid on 21.08.2017 was for USD9216 and the second remittance paid on 12.10.2017 was for USD12749.30. Hence the difference in amount.
Regards
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our gov Bank is slow as shit and they took couple of hours to check there record and clarified that only 9216USD came and here we have a world standard private company took 7 days to give me a wrong swift copy.... anyway its proven that paxum did sent me 9216 instead of 12818 in august. I've posted them in ticket to add remaining money in my account.