Wow, so he (Robert Warren) writes me back on Skype & says the following:
"because I do not know you.. and if you're interested in getting our site up and running.. are you speaking of billing? or traffic?
we are focusing our attention right now on brick stores and temporarily pausing our website and your skype information states merchant accounts that are high risk. we already have someone who is handling merchant accounts Lane."
1. First I can barely understand what he's saying b/c his sentences are disjointed.
2. If (I) am interested in getting their site up & running? Why would I care about their site being up & running EXCEPT I wasted a WHOLE 10 days researching their CMS for my client, I wrote to them 10 times from Sept. 10th to the 25th & you'd have be a complete moron NOT to see that based on my questions, there was a HIGH probability that my client was going to purchase.
3. Why does a person have to be grilled when they tell you that your site is down & wondering what in the WORLD is going on?
If ANYONE contacted me anywhere & said my site was down, my reaction would be...
OMG, that's terrible, I'm so sorry, let me look into it & I'll let you know when it's back up & running.
4. Instead of addressing my HUGE concerns about why their sites were down, he just went off in assuming things that weren't even close to being true.
a) that I need billing (ok, then if he thought that, why didn't he act like he was trying to help?)
b) that I am contacting him re: traffic
My Skype handle does NOT talk about merchant accounts. I didn't ask him one thing about merchant accounts. I was JUST trying to get to the bottom of WHY their sites were down STILL after the weekend & all of Monday & WHY they didn't seem to give a shit.
I have many different Skype handles & the one I used with him was the SAME company name that I e-mailed them with. Had they just used common sense & looked that up plus my name which I gave him, I believe it would have been obvious that I was a potential client.
Then what does he do after he writes the above?
LOL, doesn't even allow me to respond,
he just BLOCKS ME.
I'm writing this only so you know what kind of people they are.
Who closes down a myriad of sites (they have more than one) when they are in the middle of closing a deal with a potential client?
My client was ready to purchase after our meeting yesterday.
They also ignored my last 2 e-mails.
I'm actually thankful. Can you imagine if my client purchased their CMS & then they ran away with the money? I would have been devastated.
